Idea: Advanced Search Query Builder for Tickets

Our support team often needs to perform complex searches for tickets, and the current search bar, while good for simple queries, falls short for our needs. We'd love to see an advanced search query builder, similar to what you might find in a database tool. This builder would allow us to visually construct queries with multiple conditions, using AND/OR logic, and grouping. For example, we could search for tickets where (Status is Open AND Priority is High) OR (Tags contain 'critical_bug' AND Created At is within the last 24 hours). This would be a massive time-saver and would empower our agents to find the exact information they need without having to memorize complex search syntax. It would also reduce the learning curve for new agents.