Idea: Conditional Fields in Ticket Forms based on Priority

We would love to see the ability to have conditional fields in our ticket submission forms. Specifically, we want to require certain fields to be filled out only when a ticket is marked as 'Urgent' or 'High' priority. For instance, if a user selects 'Urgent,' a new field should appear asking for a 'Business Impact Statement.' This would help us triage high-priority issues much faster and ensure we have all the necessary information from the start. Currently, we have to make these fields optional for everyone, and our support agents waste time going back and forth with users to get the critical details. This feature would streamline our support process significantly.